When deemed appropriate about the risks presented by a product, manufacturers shall, to protect the health and safety of consumers, carry out sample testing of marketed products, investigate, and, if necessary, keep a register of complaints of non-conforming products and product recalls and shall keep distributors informed of any such monitoring.
5. Manufacturers of UAS shall ensure that the UA bears a type within the meaning of Decision 768/2008/EC and a unique serial number allowing for its identification and, if applicable, compliant with the requirements defined in the corresponding Parts 2 to 4 of the Annex. Manufacturers of remote identification add-ons shall ensure that the add-on bears a type and a unique serial number, allowing for their identification and compliance with the requirements defined in Part 6 of the Annex. In both cases, manufacturers shall ensure that a unique serial number is also affixed to the EU declaration of conformity or to the simplified EU declaration of conformity referred to in Article 14.
6. Manufacturers shall indicate on the product their name, registered trade name or registered trademark, website address, and the postal address at which they can be contacted or, where that is not possible, on its packaging or in a document accompanying it. The address shall indicate a single point the manufacturer can contact. The contact details shall be indicated in a language easily understood by end-users and market surveillance authorities.
7. Manufacturers shall ensure that the product is accompanied by the manual and information notice required by Parts 1 to 6 of the Annex in a language that can be easily understood by consumers and other end-users, as determined by the Member State concerned. Such manual and information notices and any labelling shall be clear, understandable, and legible.
8. Manufacturers shall ensure that a copy of the EU declaration of conformity or a simplified EU declaration of conformity accompanies each product. Where a simplified EU declaration of conformity is provided, it shall contain the exact internet address where the full text of the EU declaration of conformity can be obtained.
9. Manufacturers who consider or have reason to believe that products they have placed on the market do not conform with this Chapter shall immediately take the corrective measures necessary to bring that product into conformity, to withdraw it or recall it, if appropriate. When the product presents a risk, manufacturers shall immediately inform the market surveillance authorities of the Member States in which they made the product available on the market to that effect, giving details, in particular, of the non-compliance, any corrective measures taken, and the results thereof.
10. Manufacturers shall, further to a reasoned request from a competent national authority, provide it with all the information and documentation in paper or electronic form necessary to demonstrate the conformity of the product with this Chapter in a language that that authority can easily understand. At its request, they shall cooperate with that authority on any action taken to eliminate the risks posed by the product they have placed on the market.